What do “Payment Required”, “Overdue” and a paywall mean?

Created by Lisarina Chuli, Modified on Wed, 23 Sep at 11:23 AM by Lisarina Chuli

  • Payment Required — the system has not yet recorded a successful payment from you for the current billing period.

  • Overdue — a payment was due, and the system hasn’t received or matched one yet. This can also appear briefly while a genuine payment is still being reconciled.

  • Paywall — a screen that blocks course content until payment is confirmed. If you’ve already paid and you see this, it is almost always a reflection delay rather than a missing payment — see the article “I paid, but I’m still seeing a paywall”.

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